Securing Coverage for a Non-Emergency Transportation Company | Colony West
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Securing Coverage for a Non-Emergency Transportation Company

Meet Our Client

A non-emergency transportation company facing a challenging renewal process and a critical lapse in coverage.

The Challenge 🚩

After receiving a renewal with a staggering 200% increase, our client was struggling by mid-year with the mounting costs. To make matters worse, their insurance for both General Liability (GL) and Auto had lapsed, and many auto insurers are hesitant to quote mid-term renewals.

Our Strategy 🛠️

  1. Digging Deeper: Upon investigation, we found service issues with driver approvals that were grounding vehicles and costing the client trips and revenue.
  2. Uncovering Lapses: A deep dive into their loss runs revealed lapses in both their General Liability and Auto coverage—information that had not been disclosed initially.
  3. Expert Market Search: Leveraging our market relationships, we requested quotes for both General Liability and Auto across multiple wholesalers, ensuring thorough review of all lines.

The Result 🏆

With a comprehensive solution, we secured coverage for both General Liability and Auto with $20k+ in savings across the board, helping the client regain control of their operations and finances.

Takeaway

Clients may hesitate to disclose issues, thinking it will harm their chances of getting coverage. However, asking the tough questions up front helps us deliver solutions that save time, money, and ultimately offer better protection. With the right approach, even lapsed policies can be turned into a win.

Huge thanks to Oscar J. Montano, the advisor on this case, for driving this success! His expertise and dedication made all the difference in securing the best outcome for our client.

Contact the Advisor